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Module Description


The goal of this module is for learners to recognize human resource challenges faced in delivering high quality care, at both clinical and systems levels, and to gain an awareness of ensuring the necessary skills to deliver high quality HIV care. This is exemplified through the vignette of a health care professional with absenteeism due to nosocomial TB, which highlights certain aspects of infection control.



By the end of the module, the learner will be able to:

  1. Review the hierarchy of infection control measures
  2. Use different types of QI modalities to address gaps in TB infection control measures (QI)
  3. List common causes of absenteeism as well as the underlying drivers of absenteeism
  4. Describe common causes for health worker attrition
  5. Recognize the health workforce shortage and describe strategies to increase the supply of qualified health care workers

Optimizing Team-Based Care to Achieve High Quality HIV Care

Central to this module, facilitators should prompt all learners to consider how they can deliver care that fosters optimized team-based care to ensure high quality HIV care. Consider how the case enables learners to gain greater competency in the following domains:

  • Values and ethics: Work with individuals of other professions to maintain a climate of mutual respect and shared values.
  • Roles/responsibilities: Use the knowledge of one’s own role and those of other professions to appropriately assess and address the health care needs of patients and to promote and advance the health of populations.
  • Interprofessional Communication: Communicate with patients, families, communities, and professionals in health and other fields in a responsive and responsible manner that supports a team approach to the promotion and maintenance of health and the prevention and treatment of disease.
  • Teams and Teamwork: Apply the values and principles of team dynamics to build relationships and perform effectively in different team roles to plan, deliver and evaluate person-centered care and population health programs and policies that are safe, timely, efficient, effective, and equitable. 


AFB –                  Acid Fast Bacilli
HIV –                   Human Immunodeficiency Virus
PJP –                   Pnuemocystic Jiroveci Pneumoniae
TB –                     Tuberculosis